![]() What’s so great about the IP 5000, it’s been around for a few years now, you ask? One reason is the echo cancellation because, as this funny Polycom vid points out, you don’t want your calls to sound like someone’s talking over your shoulder: IP 5000 Overviewįor a more detailed overview of the IP 5000, watch our video here: Stay TunedĬheck back next time for more VoIP Q & A. Don’t Talk Over My Shoulder – Echo Cancellation When the second party answers, press the Confrnc soft key to join all parties in the conferenceįor all the detailed features and functions, check out the Polycom IP 5000 User Guide.You’ll be using the “Conference” soft key in this example: Scenario #2: You Call Both Parties to Set Up Conference Call You’ve now just created a conference call with the second caller (active call), the first caller (the held call), and yourself (you’ve been there all along).When the second caller calls you, press the “Join” soft key.When the first caller calls you, place them on hold.You’ll be using the “Join” soft key in this example: Alternatively your IT department may have a hub device in the room that allows you to plug in just one USB-C cable to connect to both Polycom Studio and the monitor. Scenario #1: Both Conference Parties Call-In One way to connect is to plug into your laptop both the USB cable to Polycom Studio, and an HDMI or other display cable for the monitor. Now that the basics are out of the way lets get to your two scenarios. Hang up and end the conference call and your connection.Split the conference call into two calls on hold.Or, when you already have an active call and a call on hold, use the “Join” soft keyĪfter you set up the conference, you then have 3 options:.The LCD should now have a main message that reads IP MODE. For the SoundStation 2W model phone only: Once the SoundStation2W is connected to your computer, press the soft key on the phone that reads IP MODE. Use the “Confrnc” soft key (top row of buttons with functions that display on the screen above) The RED connector on the Computer Calling cable plugs into the Microphone In jack on your computer.There’s a couple of ways to host a conference: Q: How do you connect two calls to make a conference call whether they call in or we call out?Ī: The Polycom SoundStation IP 5000 Conference Phone is a 1-line SIP phone that allows you to create conferences with up to two other groups or, callers. We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.īelow are your VoIP questions answered – Real questions from real people just like you. Questions about VoIP devices and services are regularly submitted to through a technical support ticket or via the “Ask The Expert” tab on our product pages.
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